RETURNS--No returns accepted without an authorization number.

Merchandise must be returned in original condition.

Return request must be made within 7 days of receipt of merchandise.

10% restocking charge will be applied on returns. All items must be complete and in original condition.  NOT WORN.

Sale merchandise and discounted merchandise, sales are final no returns

WE DO NOT BACK ORDER. Some items - when out of stock - will be marked off the packing slip that is packed with your order. This is a packing slip only, not a final bill.  Any item that is marked out and states out of stock will be taken off your final bill at billing.

We will occasionally hold orders for a few days when we know that the item requested is on order by us and will be in the store in a matter of days.

Thank you for shopping the Batty Hatty